613-260-2360
Going through a rough time? You’re not alone.
We’ve all had moments of crisis. Whether you’re stressed, depressed or just can’t take it anymore — we’re always here to help.
Crisis Line at 613-260-2360 or 1-877-377-7775 (Eastern Ontario)
Click the blue chat bubble to access our online Crisis Chat.
Getting in touch with us is easy
The 24/7 Crisis Line & Chat services are for children and youth ages 17 and under who are experiencing a crisis, and for parents, guardians, caregivers, friends or service providers who are concerned about a young person in crisis.
For residents of Ottawa and Eastern Ontario
Crisis Line Hours: 24 hours a day, 7 days a week, 365 days a year
Crisis Chat Hours: 24/7
We can help in many ways
The assistance we provide may include:
- Supportive listening
- Immediate crisis counselling on the phone or by chat
- Information on resources and service providers in your community
- Referrals to child and youth service providers in your community
- A home-based intervention (in Ottawa only)
- Short-term follow-up service
A crisis alert and follow‑up program is also offered for professionals in the community.
Need more information?
You can contact our intake counsellors at 613-562-3004, from 8:30 to 4:30 pm on weekdays.
For residents of Ottawa and Eastern Ontario
24/7 Crisis Line
Phone: 613-260-2360 or 1-877-377-7775 (toll free for Eastern Ontario)
24/7 Crisis Chat
click the blue chat bubble >>>